Get the best price by booking direct ….. Our Best Price Guarantee
By booking directly via our website, or over the phone, we will make sure you get the very best price available. In fact, if you do book with us and in the unlikely event that you do find a better rate elsewhere within 24 hours, we’ll price match and give you a 5% discount on your bed and breakfast rate
If you do find a better price for the same dates and room within 24 hours of booking directly with us, we’ll refund the difference. All you need to do is send us the following information by email, no more than a day after booking:
● Your valid Tongue Hotel confirmation letter
● The website link, email confirmation or screen-shot of the cheaper equivalent offer
If your claim is valid, we’ll get in touch as soon as possible with your new discounted rate.
Terms & Co
To qualify for our price match offer, the following terms and conditions apply:
● This offer is valid strictly for Tongue Hotel rates, and only for bookings made via the Tongue Hotel website
● The Best price guarantee applies only to exactly matching room types, stay dates and condition of sale.
● The Best Price Guarantee applies only to prices both advertised and available to the general public on another websites at the time of verification. It does not apply for lower room rates that are not available online to the general public such as private, member only, package, corporate, travel agent or conference rates and any rates that are targeted towards a specific group of individuals and not the wider public.
● All terms of the comparison rate including, but not limited to pre-payment, deposit, number of guests, or other requirements must be equal in all respects to the terms found on Tongue Hotel website for your claim to be valid. For example, when you book a room that may be cancelled without penalty on Tongue Hotel website, you may not compare it to a room with a pre-paid or non-refundable price on another website.
● Sites that do not reveal the hotel brand name until after the payment has been completed (including bidding sites) do not qualify for this Guarantee.
● Discount does not apply to any additional charges beyond reservation, including taxes, service charge, food or drink or other charges.
● All claims are subject to verification by Tongue Hotel must be able to verify all elements of the claim and the required terms found on the alternative website at the time the claim is processed. We will endeavour to verify and respond to all claims within 48 hours of receipt.
Unless prohibited by law, Tongue Hotel reserves the right to modify or cancel this offer and the terms and conditions at any time in its sole discretion.